emerchantpay

All Systems Operational

About This Site

Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.
emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
FTP server Operational
90 days ago
100.0 % uptime
Today
STAGING Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - API (STAGING) Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) Operational
90 days ago
100.0 % uptime
Today
PRODUCTION Operational
90 days ago
100.0 % uptime
Today
Genesis - admin console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - merchant console (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - web payment form (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Genesis - API (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) Operational
90 days ago
100.0 % uptime
Today
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com Operational
90 days ago
100.0 % uptime
Today
Partner Resource Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Jan 19, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:31 UTC
Scheduled - On 2026-01-19, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 19, 13:30 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 19, 09:47 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 19, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:45 UTC
Scheduled - On 2026-01-19, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 19, 08:44 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Jan 16, 13:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:10 UTC
Scheduled - On 16/01/26, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 16, 13:09 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Jan 16, 10:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:02 UTC
Scheduled - On 16/01/26, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 16, 09:01 UTC
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 9, 15:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 9, 14:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 14:26 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 9, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 13:27 UTC
Scheduled - On 2026-01-09, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Jan 9, 13:26 UTC
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage