All Systems Operational

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Status page for emerchantpay, global leader for international online payment processing gateway services

Uptime over the past 90 days. View historical uptime.
emerchantpay.com Operational
FTP server Operational
STAGING Operational
Genesis - admin console (STAGING) Operational
Genesis - merchant console (STAGING) Operational
Genesis - web payment form (STAGING) Operational
Genesis - API (STAGING) Operational
Tokenization Vault (STAGING) Operational
KYC Service (STAGING) Operational
Onboarder (STAGING) Operational
Smart Router (STAGING) Operational
PRODUCTION Operational
Genesis - admin console (PRODUCTION) Operational
Genesis - merchant console (PRODUCTION) Operational
Genesis - web payment form (PRODUCTION) Operational
Genesis - API (PRODUCTION) Operational
Tokenization Vault (PRODUCTION) Operational
KYC Service (PRODUCTION) Operational
Onboarder (PRODUCTION) Operational
Smart Router (PRODUCTION) Operational
Payee (PRODUCTION) Operational
Billing API (PRODUCTION) Operational
Docs.emerchantpay.com Operational
Partner Resource Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Nov 3, 14:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 UTC
Scheduled - On 2026-11-03, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Nov 3, 07:46 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 23, 13:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 13:00 UTC
Scheduled - On 2026-10-23, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 23, 12:54 UTC

Oct 22, 2026

Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 22, 15:13 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 22, 14:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 14:35 UTC
Scheduled - On 2026-10-22, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 22, 14:34 UTC
Gateway Platform Release
Completed - The scheduled maintenance has been completed.
Oct 22, 14:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:15 UTC
Scheduled - On 22/10/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.
Oct 22, 08:10 UTC

Oct 21, 2026

No incidents reported.

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