Emerchantpay - Genesis Gateway - Temporary SEPA service disruption

Incident Report for emerchantpay

Investigating

Dear partner,

Please be advised that a temporary external processing issue was identified at 08:40 UTC.

Our detailed analysis has shown abnormal behaviour of an external provider, which is affecting partially the processing of SEPA transactions.

We appreciate your understanding, and please accept our apologies for any inconvenience caused.

Kind Regards,
Emerchantpay Tech Support team
Posted Sep 01, 2026 - 10:45 UTC