Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2026 - 16:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 02, 2026 - 15:38 UTC
Scheduled
Dear Partner,
As part of the Genesis gateway platform's scheduled infrastructure maintenance, we will be applying security improvements to our TLS configuration and supported cipher suite. We will continue supporting strong cipher suite with TLSv1.2 and TLSv1.3 as it is currently. It is recommended to verify your API integration with us through our Staging environment before the change reaches our Production environment, to avoid any possible processing interruptions after that.
Below are the scheduled timeframes for the maintenance per environment.
Staging - 2nd of March 2026, 16:00 UTC
Production - 4th of March 2026, 15:00 UTC
Please do not hesitate to contact us if you have any questions.
Kind regards, emerchantpay Tech Support team
Posted Mar 02, 2026 - 15:25 UTC
This scheduled maintenance affects: PRODUCTION (Genesis - merchant console (PRODUCTION), Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION), KYC Service (PRODUCTION), Onboarder (PRODUCTION), Payee (PRODUCTION)).